New Vogue

New Vogue

Setting up returns management

Logistics on hangers

NEW VOGUE

A reliable and experienced textile logistics partner that supports its customers over the long term. It is recognized for its 100% textile reconditioning and logistics services.

New Vogue returns management

Reverse Logistic

NEW VOGUE is pursuing its development by launching a Reverse Logistics business in early 2017. To manage and optimize its future customers' return flows, the choice was made to capitalize on the BEXT WMS solution.

NEW VOGUE IN LOGISTICS

With BEXT from Infflux, NEW VOGUE, a logistics provider specializing in textiles, launches a new Returns Management activity.

Observation

Over the past 30 years, NEW VOGUE, based on the outskirts of Lille, has undergone many changes, just like its preferred sector, textiles. Over the years, the company has evolved from a trouser manufacturer to a repacker and "made-to-measure" logistics provider for customers such as Francesco Smalto, IZAC, Le Colonel Moutarde...

To consolidate its development over the next few years, NEW VOGUE is launching a new "Fashion Reverse Logistics" business in a sector where the online return rate is close to 20%. In a new, dedicated warehouse, NEW VOGUE has chosen to capitalize on Infflux's BEXT solution, already deployed in the workshop and bonded warehouse, to manage textile returns, carry out checks, recondition and optimize shipments to secondary sales or recycling channels.

New Vogue Logistique has a 20,000 m2 warehouse dedicated to textiles.
New Vogue Logistique has a 20,000 m2 warehouse dedicated to textiles.

BEXT interfaces with NEW VOGUE's customer sales management system to transform internet orders into preparation orders.

Solutions

The Infflux solution at the heart of NEW VOGUE's new Reverse Logistics activity

As Hervé Maerten, NEW VOGUE's Sales Director, tells us: "Textile manufacturers are looking to reduce their costs linked to returns, a real logistical headache. In order to transform this problem into a source of circular economy and business opportunity, our ambition, having developed strong textile know-how, is to offer the most efficient Reverse Logistics services, by batch or by unit. Infflux, our partner since 2007, plays a key role in this, with its BEXT solution for optimizing all processes and information flows inherent in returns

Infflux's solution to optimize logistics for NEW VOGUE's 30 client chains

In its 20,000 m2 warehouse, NEW VOGUE manages a multitude of logistics operations for some 30 mid- and high-end textile brands. It also manages changing rooms and supplies for French ministry hostesses, Air Algérie pilots, Eurotunnel employees, etc. The BEXT WS solution enables NEW VOGUE to manage multiple modes of reception, storage, order preparation and delivery according to the specific needs of its various customers. In this way, NEW VOGUE optimizes order preparation for its own sales outlets, multi-brand retailers, foreign traders and even consumers via e-commerce.
In addition, the company can carry out hanger setting, ironing and treatments, valuable complementary activities for textile chains. In order to absorb and plan the daily workload, Infflux's WMS solution pilots the activity of each operator according to the imperatives and logistical constraints (e.g. daily 4:00 p.m. passage of carriers) specific to each customer, while striving to balance their tasks. In addition, the BEXT solution interfaces with NEW VOGUE's customer sales management system to transform internet orders into preparation orders, and cash sales into restocking.

The WMS controls the activities of each warehouse operator.
The WMS controls the activities of each warehouse operator.
The WMS is interfaced with the customer's sales management system, optimizing in-store restocking.
The WMS is interfaced with the customer's sales management system, optimizing in-store restocking.
4.000.000
parts managed per year
20%
textile return rate
20.000
square meters of warehouse space

Results

Today, NEW VOGUE, using the BEXT solution, handles the daily reception of more than 10,000 pieces and the shipment of more than 15,000 pieces, representing more than 4 million pieces per year and twice as many in movement.

For the past decade, NEW VOGUE and Infflux have been working together to meet the new needs and challenges of textile brands, such as distant sourcing and reverse logistics.

  • Perfectly processed reverse logistics offer
  • Synchronized with customers' commercial management
  • In phase with the new needs of textile chains
Hervé Maerten

The editor Infflux, always a source of new ideas, supports us in all our business developments.

Hervé MAERTEN
Sales Director

Outlook

In the coming months, as a complement to its new "Reverse Logistics Fashion" business, NEW VOGUE plans to integrate rFID technology into its supply chain, with a view to boosting productivity and traceability.

"Infflux's BEXT is a truly superb IT tool, combining performance with intuitive ergonomics. It adapts perfectly to our customers' varied logistical needs. In addition to providing an operational technological response, Infflux is always ready to make suggestions, and supports us in all the developments in our business, which are future sources of growth for our company."

Observation
Need to manage Reverse Logistics
Solutions
Additional functionalities added to Bext
Results
4 million parts handled per year
Outlook
Integrating RFID into the supply chain
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